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Aesop Absence Management Automated Substitute Service

Beginning January 1, 2019, Livonia Central School District will be using an automated service that greatly simplifies and streamlines the process of finding and managing substitute jobs in this district. This service, called Absence Management "AESOP". Absence Management utilizes both the telephone and the Internet to assist you in locating jobs in this school district. The system is available 24 hours a day, 7 days a week and uses three methods to make jobs available to substitutes: 

  1. You can search for and accept available jobs, change personal settings, update your calendar, and personalize your available call times by visiting Aesop on the internet at Frontline Education. If the employee has uploaded lesson plans on the Internet, you will be able to view them online once you take the job!
    • User ID is your 10 digit phone number (no dashes)
    • PIN/Password is your 4 digit PIN number
  2. You may interact with the Aesop system by way of a toll-free, automated voice instruction menu at 1-800-942-3767. Here, you can proactively search for jobs and manage existing jobs. We recommend calling in to check the computer recording of your name by pressing option 4.
    • enter your 10 digit ID (your 10 digit phone number)
    • push the # key
    • enter your PIN
    • push the # key
    • listen for the options
  3. Aesop will also make phone calls to substitutes to offer jobs. The administrative office has selected the following hours as standard call times when the Aesop service may call for substitutes: 5:30:00 AM - 11:59:00 AM  in the morning and 5:50:00 PM - 9:30:00 PM in the evening. 
  4. Go mobile @ Frontline Education

Important Notes:

  • In order to access the Aesop system, you will need to enter your ID and PIN numbers: The ID is your 10 digit phone number we have on file and your PIN number was sent in an email
  • If you accept a job, Aesop will issue a confirmation number. Please remember that your transaction is not complete until Aesop supplies you with a confirmation number.
  • Aesop will automatically make a recording of your name for Livonia Central School District on the phone system.  To review or change the recording of your name, call in to Aesop and select option 4.

Should you experience difficulty using the Aesop system in any way, please contact the building secretary by phone or email.  You may also contact the LCS Help Desk at 346-4000 x1233 or lcshelp@livoniacsd.org.